Consumer Health Review

Written by Wilma Jakes

What Is Consumer Health All About?

Consumer Health is a manufacturer that provides dietary supplements for a variety of purposes. The supplements they offer can be used to boost certain body functions like cognitive function or heart health and some of the supplements can be used to help ease the symptoms of certain conditions ranging from insomnia to infections to scars. Their products are all naturally sourced. Their products are also free from synthetic binders, preservatives, coloring or pollutants. Their supplements are made in the United States of America but they ship to any country.

How Do They Fare As A Manufacturer?

There are a number of manufacturers on the market that sell natural supplements. The area of natural supplements is quite a complex one because it engages with alternative and traditional medicines, which are not necessarily featured in pharmaceutical and medical treatment. As a result, there may be speculation as to whether the ingredients actually work because their results are traditionally based only on anecdotal evidence. This problem has led a number of manufacturers to use only ingredients that have been scientifically researched so there is some evidence to back up their claims. In fact, we see a number of ingredients in the supplements we review for which there is quite a bit of scientific literature. What impresses us about this manufacturer is that they actually share the research they have found and used in considering their products. They explain that they have a team of doctors and scientists that actually consult the manufacturer and contribute their expertise to ensure that the ingredients are sufficiently supported by science. From our experience, this is actually quite a rare feature.

The amounts of each ingredient that they put in all of their products are also based solely on scientific research, as are their dosage instructions for how often to take the supplement. We believe using scientific research to backup ingredient considerations is an admirable feature because it places the customer's mind at ease and strongly suggests that the product is effective in what it claims to do. They also have a number of certifications such as from the Good Manufacturing Practices body and facilities which are FDA registered. All of their products are also third-party tested to make sure they are not contaminated and are safe for consumption.

What Customer Service Do They Offer?

Another important feature for manufacturers of natural products is that they should have a good customer support, because they deal with people on the other end of their supplements. Many expert business advisers would tell you that marketing and good products are important, but a business is unsustainable if it does not show a level of care towards its customers.

Consumer Health claims to be all about caring for their customers. We investigated this claim and found that there definitely are some strong elements of care for their customers. For example, they offer a 60 day money back guarantee on all of their products. This guarantee actually extends to product which have been opened by the customer and when some of the supplements are used. In other words, the customer is given a chance to try the product and decide whether they approve of the results or not. If they do not approve they can return the product for a full refund. If they do approve and enjoy the product, it is safe for long term use. We also found it quite interesting therefore, that this manufacturer offers discounts to the customer when they buy items in bulk. For example, when purchasing a 6 month supply of the product the customer pays less than 50% per package than what they would if they were buying month to month.

There were also a few other things we found to be geared towards good customer service:

• They ship the product in discreet packaging
• They offer same day shipping and express delivery
• They provide a telephone number as well as an online form to be able to contact them
• Their online shopping platform is protected by an online security company
• They have a number of payment options which include PayPal, Visa and MasterCard

Customer Feedback About Consumer Health

Consumer Health has a space on the manufacturer's site where customers can express their opinions about the manufacturer and about the products. Many of the customers say that they appreciate that the supplements work quite effectively. Some also said they would recommend the products to friends and family.

There are of course some reports that the products don't work for certain customers. That is to be expected and this manufacturer does acknowledge it. They do however note that less than 1% of customers have requested a refund.

Our Overall Assessment Of Consumer Health

In our evaluation of Consumer Health, we considered the technical aspects of their manufacturing, such as the scientific basis of their ingredients and dosages; as well as the customer support they offer. We've found that on the technical side, the evidence behind the ingredients in their products is irrefutable and the manufacturer is completely transparent about what the science says about their ingredients. They share what clinical studies they have based their products on. This manufacturer is also quite competent in customer service, because they provide the relevant channels for customers to contact them and are quite focused on their customer satisfaction to the point where they will even refund customers their money if they aren't satisfied. We have found that the prices of the products sold by this manufacturer are sometimes higher than other manufacturers of similar products, but we understand that this is probably because of the extra work that is put in. It might also be worthwhile for customers to try these slightly more expensive products because they are guaranteed - so the customers aren't at major risk. If the customer is really happy with the product, they end up paying less when they buy bulk anyway. Our overall assessment of this manufacturer is that are trustworthy, and their products are quite effective.

Researched and written by experts, brought to you by our team at Mommy Authority.